Digital Warehouse is an ISO 9001:2000 Certified Company and meets the global standards for quality management systems and processes.
Digital Warehouse’s A+Q Quality Assurance Guarantee Program, guarantees your complete satisfaction with the quality and reliability of our A+ Certified Pre-owned Networking Equipment for 30 days from the date of delivery. If you contact your Account Manager within 30 days of delivery of the equipment and indicate that you wish to exercise this guarantee, Digital Warehouse will, at its sole option, either replace the equipment with an equivalent product or refund the purchase price paid (excluding shipping and handling charges) in form of a credit to be applied toward purchasing any New-Open-Box (NOB) or pre-owned networking products we sell. You must return the original product, its manuals, media and other
associated documentation to the Digital Warehouse RMA facilities.
A+Q Program Outline
| Cosmetic Appearance: | No dents, visible scratches, broken parts, etc. |
| Cleanliness: | Hand cleaned and free of dust inside and out. |
| Functionality: | Fully tested to ensure it is working as intended. |
| Completeness: | No missing parts, period. |
| Accuracy of Order: | You will get what you ordered, guaranteed. |
| Packaging: | Professionally packed to ensure no damage in transit. |
| Delivery: | Delivered as promised in a timely manner. |
| Warranty: | One Year Hardware Replacement Warranty to the original buyer. |
| Post-sales Support: | 30 minutes of FREE post-sales configuration support included with every order. |
A+Q Quality, Reliability, Service and Support
- Pre-owned network equipment can help grow your network portfolio faster than your budget.
- Get the latest A+ Certified Pre-Owned routers and switches at a fraction of the cost of their original price.
- Every system is fully tested to specifications, and ships with all standard cables and documentation.
- Digital Warehouse A+ Certified pre-owned networking equipment carries a One Year Warranty to the original buyer.
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